Terms & Conditions

1. Service Overview

Signature Scenting (“we”, “us”) provides professional scent diffuser equipment on a term-based service agreement, which

includes the supply of premium fragrance oils and regular servicing as required to maintain optimal performance.

2. Agreement Term

Clients (“you”) agree to a minimum term of 12 months. The agreement commences on the installation date and automatically

continues until the end of the agreed term unless terminated in accordance with these terms.

3. Equipment Ownership

All equipment remains the property of Signature Scenting. You must take reasonable care of the equipment. Any loss or

damage (other than normal wear and tear) will be charged at the replacement cost of $399 + GST per diffuser unit.

4. Servicing & Oil Supply

We will provide fragrance oil refills and servicing as required based on usage to ensure optimal scent performance. You agree

to allow access for scheduled maintenance.

5. Fees & Payments

• Fees are payable either on a subscription basis (monthly direct debit, kept 1 month in advance at all times) or prepaid for the

full term at a discounted rate.

• The service price is set in line with the quote and initial invoice paid by the customer, which activates the

subscription/service.

• All fees are inclusive of scheduled servicing and oil supply.

• Credit card payments incur a surcharge (1.7% + $0.30 for domestic cards, 3.5% + $0.30 for international cards).

• Late or missed payments may result in service suspension until payment is received.

6. Early Termination

If you end the agreement early for any reason, you must pay 100% of the remaining contract value as liquidated damages,

payable within 14 days of termination.

7. Termination for Breach

Either party may terminate this agreement with immediate effect if the other party commits a material breach that remains

unremedied after 14 days’ written notice.

8. Liability

We are not liable for any indirect or consequential loss, or for any damage caused by misuse, unauthorised tampering, or

relocation of the equipment without our consent.

9. Entire Agreement

This document forms the entire agreement between Signature Scenting and you, and supersedes any prior discussions or

understandings. Variations must be agreed to in writing.